To settle disputes between trading members, investors, clearing members, sub-brokers, authorized persons etc. through a quasi-judicial process is called the Arbitration. It is aimed at quickly resolving the disputes. Arbitration is
preceded with complaint resolution process. When either of the parties is not satisfied with the complaint resolution process or the complaint is not resolved amicably between parties, the parties may choose the route of arbitration.
All claims, complaints, differences and disputes as described above in relation to any bargains, dealings, transactions or contracts are subject to arbitration and are referred to the Arbitration Committee. The Arbitration Committee
is appointed by the Board of Directors of ICEX.